General sales conditions

On the website www.oroboros.eu (hereinafter also just " Website ") objects produced by the Rahamim Orit Individual Company with registered offices in Via Berna 20 - 00144 Rome, tax code and VAT number IT15480071008  a email address: Email: info@oroboros.eu

The contracts that will be concluded are governed by Italian law and, in particular, by the current legislation on electronic commerce and the Consumer Code.

All the selling prices of the published products are indicated in Euro and inclusive of all taxes.

The shipping prices applied are as follows:

    • Italy (excluding Sicily, Sardinia and Calabria): Free
    • Italy Sicily, Sardinia and Calabria: Contribution € 5
    • Smaller islands: Contribution € 10
    • EU and non-EU countries: Prices based on the country of delivery listed in the cart during the purchase phase.

Delivery times depend on product availability.

The processing time for the order is 48 hours from receipt of payment for available products.

For products that are not available, it is possible to request the availability times of each product using the form on our contact page.

The conclusion of the purchase is equivalent to acceptance of the delivery time.

The Oroboros.eu Site and the Rahamim Orit Individual Company  cannot be considered responsible for delays in delivery deriving from causes not attributable to them.

The description of the products was carried out with the greatest clarity and richness of details possible. If in doubt about the characteristics of the product, additional information can be requested from the email address: info@oroboros.eu or through the appropriate form on our contact page.

Means of payment

On the Oroboros website it is possible to make purchases using the following payment methods:

    • Paypal

Paypal and Stripe payment gateways accept all major credit cards.

Sales Warranties

The Raphael Mecozzi Individual Company undertakes to deliver the goods described within the Oroboros.eu website without any lack of conformity.

In the case of contracts concluded with subjects that fall within the category of Consumers ( Article 3 paragraph 1 of Legislative Decree 206/2005 defines the Consumer as the "natural person who acts for purposes unrelated to the entrepreneurial or professional activity carried out "), in which the goods delivered present conformity defects - as required by current legislation ( cd Consumer Code) - the purchaser is entitled, without incurring any expense, to to the restoration of the conformity of the good through its repair or replacement, or to an adequate reduction of the price or the termination of the contract.

The consumer can, therefore, choose to have the good repaired or replaced, without expenses in both cases, unless the requested remedy is objectively impossible or excessively expensive compared to the other.

The Consumer may request, at his option, a reasonable price reduction or termination of the contract where one of the following situations occurs:
a) repair and replacement are impossible or excessively expensive;
b) the seller has not repaired or replaced the goods within a reasonable period;
c) the replacement or repair previously carried out has caused considerable inconvenience.

For any other aspect, please refer to the current legislation on contracts concluded with Consumers.

To this end it is necessary to send the product to the registered office of the Rahamim Oritin unopened and undamaged packaging.

It is specified that the Individual Company Rahamim Orit is liable to the Consumer for any lack of conformity existing at the time of delivery of the product or that occurs within two years of such delivery.

The lack of conformity must be reported (via the methods described below), under penalty of forfeiture of the guarantee, within two months from the date on which it was discovered.
In order to report any lack of conformity of the goods purchased, the oroboros.eu website provides the following form.

Non-compliance report form

To be sent via PEC to the Email address : r.mecozzi@pec.it or registered letter to the following address: Rahamim Orit

Consumer Right of Withdrawal (Italian)

Please note that the Consumer has a period of fourteen days starting from the day he receives the purchased good to withdraw from the contract, without having to provide any reasons and claiming only the direct costs of returning the goods.

In order to communicate its willingness to exercise the right of withdrawal the site oroboros.eu provides the following form

Modulo recesso consumatore (italian)

To be sent via PEC to the Email address: r.mecozzi@pec.it

The Consumer will receive an e-mail confirmation of the correct receipt of the withdrawal notice.

The intact and perfectly preserved product must be sent to the registered office of the Rahamim Orit Individual Company in Via Berna 20 - 00144.

The amount paid will be returned within 14 days of receipt of the goods sold intact and undamaged.

Dispute Resolution and Jurisdiction

Any dispute arising from this contract will be governed by Italian law. The competent court is that of the municipality of residence of the consumer if located in the Italian territory in the case of contracts concluded with this category of users.

Otherwise the jurisdiction is exclusively that of the Court of Rome.

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